Terms of Service for Ordermatic AI

1Acceptance of Terms

By using Ordermatic AI's WhatsApp ordering service, you agree to these Terms of Service. If you do not agree, please do not use the service.

2Description of Service

Ordermatic AI provides a platform that enables customers to:

• Place food orders via WhatsApp
• Communicate directly with Mochachos Trade Route
• Receive order updates and confirmations

3User Responsibilities

By using the service, you agree to:

• Provide accurate information when placing orders
• Only use the service for lawful purposes
• Pay for any orders placed using your account or phone number
• Treat our support staff and restaurant partners with respect

4Payment and Transactions

• Payments are processed through secure third-party payment processors
• We do not store your full payment card information
• Any disputes related to payments should be directed to Mochachos Trade Route
• All prices are subject to change without notice

5Service Availability

While we aim for high reliability, we do not guarantee uninterrupted service.

We are not liable for:

• Downtime caused by WhatsApp outages
• Delays due to network or technical issues
• Restaurant delays or stock shortages
• Force majeure events beyond our control

6Data Privacy

Use of the service is governed by our Privacy Policy. Please review it to understand how we handle your personal information.

7Limitation of Liability

8Intellectual Property

All content, trademarks, and intellectual property rights in our service belong to Ordermatic AI or our licensors. You may not copy, modify, or distribute our content without permission.

9Termination

We reserve the right to terminate or suspend your access to our service at any time, with or without cause, including for violation of these terms.

10Changes to Terms

We may update these Terms periodically. Continued use of the service indicates acceptance of any changes. We will notify users of significant changes via WhatsApp or email.

11Governing Law

These Terms are governed by the laws of South Africa. Any disputes will be resolved in the courts of South Africa.